ETH-01 · Hero (hook in seconds)Deep Teal + photo · H1 · one-line promise · "Right now I'm feeling…" chip buttons · a match card on the photo that updates on tap (therapist, focus, next free slot, Book a free consult) · free-consult and youth links. Live: chips filter LatePoint agents by service and show the soonest real slot.

Convo E-Therapy · Private and confidential

You don’t have to carry it alone.

Talk to a licensed therapist online, today. Your first 10 minutes are free.

Right now I’m feeling…

Ages 13–24? Youth support

ETH-02 · What we help withHeading · 11 chips (Button widgets, pill skin). Each opens the sign-up Popup with that topic pre-selected (Popup trigger + URL parameter).

What we help with

Whatever you’re carrying, you can bring it here.

ETH-03 · Ways we support youGrid 4 → 2 → 1 · 4 photo cards (Image + Heading + Text + link). Couples shows “from KES 3,500”; Youth links to the youth page.

Ways we can support you

Care for you, and for the people you love.

Youth therapyAges 13 to 24, at half the fee. Parents can book for a teenager.See youth therapy →

ETH-04 · How it worksHeading · 4 numbered steps (Icon Box) · Button (sign-up Popup).

How it works

Your first steps, at your pace.

Answer a few questionsAbout three minutes. Stop at any time.
See therapists who fitMatched by your needs, language, budget and times.
Free 10-minute consultMeet them first. No payment details needed.
Book and pay securelyM-Pesa or card. Switch therapist at no extra cost.

ETH-07 · Why you can trust us4 Icon Boxes. "Check a licence" links to the Counsellors and Psychologists Board register.

Why you can trust us

Real people, with licences you can check.

Credentials checked

Every licence is checked before a therapist is listed. Trainees are shown as supervised.

Check for yourself

Verify any licence with the Counsellors and Psychologists Board.

Private and confidential

What you share stays between you and your therapist, within the limits in our privacy policy.

Pay your way

M-Pesa or card, at the time you book. The first consultation needs no payment details.

ETH-08 · Meet some of our therapistsLoop Grid of LatePoint agents: monogram or real photo (with consent), name, title, status, languages, next slot · Book (fees show only once the client is signed in) / View profile. Cards below are SAMPLES.

Meet some of our therapists

People who listen for a living.

Browse all therapists →

ETH-09 · Verified client feedbackLoop Carousel (or Loop Grid) of reviews · each from a client who completed at least one paid session (verified against the LatePoint booking) · first name or initials only, with consent · therapist replies allowed, edits are not. Quotes below are SAMPLES.

Verified client feedback

In their words, after real sessions.

Clear fees, no surprises.

Free

First 10-minute consultation

KES 1,500–4,000

Per session, set by each practitioner

Half price

Ages 13 to 24 · couples from KES 3,500

Living abroad?

Book in your own time zone, or pay for sessions for someone at home. Abroad prices in GBP or USD.

ETH-06 · Call to action (photo + glass)Background image (sunrise over the highlands) · glass panel · Heading · Button (sign-up Popup).

Ready when you are

Find a therapist who fits you.

The first ten minutes are free.

GLB-06 · Not an emergency serviceAlways Ink/White, never animated. tel: links from the single help-lines data file.

Convo E-Therapy is not an emergency service.

If you or someone else is in danger, call 999 or 112 now. Free support any time: Kenya Red Cross 1199.

Call 999

Call 112

Kenya Red Cross 1199

DIR-01 · Header with your answersHeading · Text · chips showing the sign-up answers (from the URL) · "Edit answers" reopens the Popup.

Convo E-TherapyPrivate and confidential

Find a therapist who fits you.

Credentials checked before listing. The first 10-minute consultation is free. Each therapist’s fee shows once you sign in; half price for ages 13–24.

DIR-02 · Filters and resultsLoop Grid of LatePoint agents + Taxonomy Filter / Search widgets in a sticky sidebar. On phones the filters open from a Filters button (Off-Canvas widget). Profiles are SAMPLES.

Sort

Convo E-TherapyPrivate and confidential

Therapist profile

TPR · Therapist profileSingle LatePoint agent template: monogram or real photo, name, title, status badge, licence number, languages, session types, fee (shown only once signed in) · About · Focus · Approach · Availability (LatePoint booking widget) · switch-at-no-cost note. SAMPLE profile.

YTH-01 · Hero (mint, organic photos)Mint Container · eyebrow · H1 with Fraunces accent + yellow brush underline · Text · yellow Button (sign-up Popup, young person) · link to parents · 2 small lines · right: blob photo over Sunbeam and light-teal shapes, inset second crop, handwritten bubble, teal curve.

Youth therapy / Ages 13–24

A safe place to talk, at your own pace.

School, friendships, family or just feeling overwhelmed. You can start with what’s on your mind.

For parents and carers

Half price for ages 13–24
Free 10-minute first consultation

YTH-02 · TopicsChips (Button widgets) opening the sign-up Popup.

What young people talk about

Nothing is too small to bring.

YTH-03 · How it works4 numbered steps.

How it works

Simple steps, no pressure.

Tell us a littleA few questions about what’s going on. Skip anything you like.
Meet your counsellorA free 10-minute chat to see if they feel right.
Talk your wayVideo, voice or chat, from your phone.
Keep goingBook more sessions, or switch counsellor at no extra cost.

YTH-04 · Parents and carersNested Accordion. Consent and safeguarding wording needs legal review.

For parents and carers

Supporting your child to get support.

Under-18s join with a parent or guardian’s consent. Sessions stay private to the young person, within safeguarding rules.

YTH-05 · Call to actionSunbeam band → sign-up Popup.

Find a counsellor for a young person.

HELP-01 · EmergencyCalm help theme: no sales, no motion. 2× big tap-to-call Buttons (tel:). Numbers from the single help-lines data file.

Need help now? · Msaada upo

If you or someone else is in danger, call now.

Convo Africa is not an emergency service.

999Police and emergency

112Emergency, from any phone

HELP-02 · Free helplinesGrid of cards (Icon Box), each number a tel: link. Numbers to be confirmed by the clinical reviewer before launch, with a "last checked" date.

Talk to someone free, today.

Msaada upo. Hauko peke yako. Help is here. You are not alone.

					Kenya Red Cross				

					1199				

					Free, 24 hours				

					Befrienders Kenya				

					+254 722 178 177				

					Emotional support				

					Childline Kenya				

					116				

					Children and young people				

					GBV helpline				

					1195				

					Gender-based violence				

					NACADA helpline				

					1192				

					Alcohol and drugs

Every number to be confirmed before launch

HELP-03 + HELP-04 · Next steps, urgent care, E-TherapyNumbered list (Icon List) + side cards. Clinical review required for any wording change.

The next ten minutes.

If anyone is in danger, call 999 or 112 first.
Move somewhere safer and quieter.
Call or message someone you trust.
Breathe slowly: in for four, out for six.
Call 1199 to talk it through, free.

Urgent psychiatric care in Nairobi

Mathari National Teaching and Referral Hospital · Chiromo. details to confirm

Supporting someone else?Learn the basics of Psychological First Aid →

Outside Kenya?International helpline directory →

Not urgent, but ready to talk?Talk to someone on Convo E-Therapy →

TX-01 · Booking confirmedLatePoint "booking confirmed" step, redirected to this page (Elementor Pro). Paid sessions: Paystack confirms by webhook first. The client is signed in by the SMS code from the matcher or booking. Calendar file (.ics) from LatePoint.

Free consultation booked

You’re booked, Njeri.

We’ve sent the details by SMS and WhatsApp. Here’s everything you need.

Get ready: 2-minute check-in

Need to change it? Reschedule or cancel free up to 24 hours before.

TX-02 · Before your first session: check-in and consentLatePoint custom fields on the booking, or a Fluent Forms form linked to the booking ID. Stored encrypted and shown only to the therapist (Doctor’s Bench EHR intake). Risk answer "yes" alerts the therapist and the clinical lead at once.

← Back to your booking

Before you meet · about 2 minutes

A few things, so you can just talk.

Your therapist reads this before you meet, so you don’t have to repeat yourself. Skip anything you don’t want to answer.

TX-03 · My sessions (client dashboard)LatePoint customer cabinet restyled ("My appointments"): upcoming with Join, reschedule and cancel · past sessions · payments (WooCommerce/Paystack receipts, insurance-ready) · my therapist · settings. Join becomes active 10 minutes before the start.

My sessions

Hello, Njeri.

Everything about your sessions, in one private place.

TX-04 · Session roomVideo and voice: an embedded, encrypted room (for example Whereby Embedded or Daily, which run in the browser with no app; or the LatePoint Zoom / Google Meet add-on if simpler). Chat sessions: the same room in text mode. No recording. If the call drops, the therapist phones the client’s number.

Free consultation with Achieng N.

Private · encrypted · not recorded

10:00

TX-05 · After the sessionShown when the room closes. Consult: decide next step (book with this therapist, try someone else, or not now). Paid session: private rating, what the therapist shared, book the next one. Ratings go to the Convo team, never to the therapist individually until there are 5 (anonymity).

TX-06 · Therapist’s day (therapist side)LatePoint agent dashboard: today’s schedule, availability, payouts. Client check-in and session notes live in Doctor’s Bench EHR (linked from each booking). Risk flags show at the top. Therapists see only their own clients.

For therapists · Achieng N.

Today, 3 sessions.

Your schedule, your clients’ check-ins and your earnings, without the admin.

This month

sessions

KES 68,000

your share, paid each Friday by M-Pesa

4.8

average rating (12 reviews)

Clinical support

Supervision with Dr K., Thursday 16:00. Worried about a client? Call the on-call clinical lead any time.

Sample therapist, clients and figures

TX-00 · How E-Therapy works (team page)Not a public page. Client journey, therapist side, what runs it and the rules for when things go wrong.

For the Convo team

How E-Therapy works, end to end.

From “I’m not okay” to a steady routine of sessions: what the client sees, what we send, and what the therapist does.

Open a screen:

Booking confirmed

Check-in

My sessions

Session room

After the consult

After a session

Therapist’s day

TX-00b · Stages, system and rulesTable · parts diagram · edge cases.

What runs it

The parts, and how they connect.

Rules and edge cases

You don’t have to carry it alone.

Whatever you’re carrying, you can bring it here.

Care for you, and for the people you love.

Your first steps, at your pace.

Real people, with licences you can check.

Credentials checked

Check for yourself

Private and confidential

Pay your way

People who listen for a living.

In their words, after real sessions.

Clear fees, no surprises.

Find a therapist who fits you.

Convo E-Therapy is not an emergency service.

Find a therapist who fits you.

A safe place to talk, at your own pace.

Nothing is too small to bring.

Simple steps, no pressure.

Supporting your child to get support.

Find a counsellor for a young person.

If you or someone else is in danger, call now.

Talk to someone free, today.

The next ten minutes.

You’re booked, Njeri.

A few things, so you can just talk.

Hello, Njeri.

Today, 3 sessions.

How E-Therapy works, end to end.

The parts, and how they connect.

When things don’t go to plan.

We’re here to talk.